Privacy Policy

Welcome to the website of Wizer Inc., (respectively, “Wizer”, “us”, “we”, or “our”: https://www.wizer-training.com/ (the “Website”). This privacy policy (“Privacy Policy”) informs you (“User”, “you”) of our policies regarding the collection, use and disclosure of Personal Data in our usual course of business, including when you use our Services.

The Website and Wizer’s cloud-based software-as-a-service platform accessible from desktop or mobile devices (the “Platform”) are individually and collectively referred to herein as the “Services”.

Please read this Privacy Policy carefully so you can fully understand our Personal Data practices. Please note that by using the Services, you agree with the practices set forth in this Privacy Policy. If you do not agree with such practices, you should not use the Services provided by us. “Personal Data” means any information that can be used, alone or together with other data, to uniquely identify any living human being.

For the avoidance of doubt, if you are or the organization on whose behalf you use the Services is already our customer and has executed a Data Protection Agreement with Wizer, the terms of such agreement will supersede any contradiction in this Privacy Policy, unless otherwise specifically stated therein.

Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy shall have the same meaning as in our Terms and Conditions, accessible from www.wizer-training.com.

Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant for individuals protected under GDPR or similar privacy laws that enforce such protections.

Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or means of enforcement.

1. Personal Data We Collect.
   1. Personal Data That You or Your Organization Provide Us:

      Personal Data we collect	Why is the Personal Data collected and for what purposes?	Legal basis (If applicable)	Third parties with whom we share your Personal Data	Consequences of not providing the Personal Data
      When you browse or visit our website
      Cookies, analytic tools, log files, and IP address.For more information, please see our cookie policy: https://www.wizer-training.com/cookies-policy	Marketing, analytics, market research, to improve our website, to maintain and improve your experience on the Website.	Consent Legitimate interest (e.g., essential cookies).	For more information, please see our cookie policy: https://www.wizer-training.com/cookies-policy As detailed hereunder.	Cannot collect and store the information. Cannot use or access some parts of the website.
      When you make use of, or interact with our Website
      When you request a demo / schedule a demo
      Full name. Email Address. Job title. Company name. Phone number. Country. Industry of operation. Message content. Cookies. IP address. Any other information that you decide to provide us.	To schedule a demo. To send you more information about Wizer. To send marketing communications.	Performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering a contract. Legitimate interest (e.g. to provide a demo). Consent (for marketing).	3rd party platforms, such as for the following purposes: HubSpot (CRM and marketing communications). Google Workspace (email service). Twilio Inc. (SendGrid - email service).	Cannot schedule a demo. Cannot respond to your query. Cannot send you marketing communications.
      When you contact us (e.g., to request more information, to make an appointment with us)
      Full name. Email Address. Job title. Company name. Phone number. Country. Industry of operation. Message content. Cookies. Information regarding how we can help you. IP address. Any other information that you decide to provide us.	To process and answer questions. To provide support (e.g., to solve problems, bugs or issues). To customize your experience. To send marketing communications.	Performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering a contract. Legitimate interest (e.g. to respond to your request). Consent (for marketing).	3rd party platforms, such as for the following purposes: HubSpot (CRM and marketing communications). Google Workspace (email service).	Cannot assist you and respond to your query. Cannot provide support. Cannot customize your experience. Cannot send marketing communications.
      When we have online meetings
      Online Meeting recordings.	Internal call analytics and internal educational purposes.	Depending on the context, consent or legitimate interest	3rd party platforms, such as for the following purposes: Zoom Communications, Inc (Meeting Recorder). Google Workspace (Meeting Recorder). Microsoft Teams (Meeting Recorder).	Cannot perform internal call analytics and limited internal education.
      When you subscribe to email updates
      Full name. Email Address. Job title. Company name. Phone number. Country. Industry of operation. Message content.	To send you more information about Wizer and marketing communications.	Consent Legitimate interest (e.g. to send you marketing communications about Wizer).	3rd party platforms, such as for the following purposes: HubSpot (CRM and marketing communications). Google Workspace (email service). Twilio Inc. (SendGrid - email service).	Cannot send you marketing communications.
      When you request to become a partner
      Full name. Email Address. Job title. Company name. Phone number. Country. Industry of operation. Message content. Cookies. Information regarding how we can help you. IP address. Any other information that you decide to provide/supply us.	To assess you as a partner. To analyze your profile. To contact you with information about becoming a Wizer partner.	Performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering a contract. Legitimate interest (e.g. to assess a partner).	3rd party platforms, such as for the following purposes: HubSpot (CRM and marketing communications). Google Workspace (email service). Adobe Acrobat Sign (digital signing tool). Microsoft Power BI (reporting and data warehouse). Twilio Inc. (SendGrid - email service).	Cannot assess you as a partner. Cannot analyze your profile. Cannot send you more information about becoming a partner.
      When you log into the partner portal
      User and Password.	To log in to the partner portal. To access partner knowledge base. To register deals with Wizer.	Processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering a contract. Legitimate interest (e.g. to log in to the portal).	3rd party platforms, such as for the following purposes: HubSpot (CRM). Google Cloud Platform (to run the platform). Microsoft Power BI (reporting and data warehouse). Twilio Inc. (SendGrid - email service).	Cannot log in to the portal. Cannot register deals with Wize. Cannot access partner knowledge base.
      When you contact us for support purposes
      Full name. Email Address. Company name. Phone number. User and Password. Message/support problem. Any other information that you choose to share with us.	To access the support platform. To open support tickets. To access knowledge base and documentation.	Processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering a contract. Legitimate interest (e.g. to log in to the portal).	3rd party platforms, such as for the following purposes: HubSpot (CRM and marketing communications). Google Workspace (email service). Atlassian Jira (Ticket Management).	Cannot access the support platform. Cannot open support tickets. Cannot access knowledge base and documentation.
      When you use Wizer Platform
      When you sign up for an account, log in and/or purchase our services
      Full name. Business Email Address. Password. Usage pattern. IP address. Any other information that the User may keep as part of the login process, to the extent that it includes Personal Data.	To provide access to our Platform. To create an account. To make the Platform features available to you. To fulfill your requests for products and/or services and for related activities. To perform/execute the agreement. To grant you access to the services (our Platform). To improve and customize user experience.	Performance of a contract to which the data subject is party. Legitimate interest (e.g. to provide you with Wizer's services).	3rd party platforms, such as for the following purposes: Adobe Acrobat Sign (digital signing tool). Stripe (payment system). Google Cloud Platform (to run the platform) Microsoft Power BI (reporting and data warehouse). Twilio Inc. (SendGrid - email service).	Cannot provide access to our Platform. Cannot create an account. Cannot make the Platform features available to you. Cannot perform/execute the agreement. Cannot grant you access to the services (our Platform). Cannot improve and customize user experience.
      When you create Administrator Users for your use of the Platform
      Full name. Business email address. Password. Usage pattern. IP address. Any other information that the User may keep as part of the log-in process, to the extent that it includes Personal Data.	To create Administrator Users for your use of the Platform. To perform/execute the agreement. To grant you and your Administrator Users access to the services (our Platform). To manage your everyday business needs (e.g., administration).	Performance of a contract to which the data subject is party. Legitimate interest (e.g. to provide you with Wizer's services).	3rd party platforms, such as for the following purposes: Google Cloud Platform (to run the platform). Microsoft Power BI (reporting and data warehouse). Twilio Inc. (SendGrid - email service).	Cannot create Administrator Users for your use of the Platform. Cannot perform/execute the agreement. Cannot grant you and your Administrator Users access to the services. Cannot manage your everyday business needs.
      When your administrator user creates users for your use of the Platform
      Full name. Business email address. Password. Usage pattern. Usage Data. Cookies. IP address Any other information that the user may keep as part of the log-in process, to the extent that it includes Personal Data.	To create regular users for the use of the Platform. To perform/execute the agreement. To grant you access to the services (our Platform). To manage your everyday business needs (e.g., administration).	Performance of a contract to which the data subject is party. Legitimate interest (e.g. to provide you with Wizer's services).	3rd party platforms, such as for the following purposes: Google Cloud Platform (to run the platform). Microsoft Power BI (reporting and data warehouse). Twilio Inc. (SendGrid - email service).	Cannot create regular users for the use of the Platform. Cannot perform/execute the agreement. Cannot grant you access to the services. Cannot manage your everyday business needs.
      When your Users use the Platform
      Full name. Business email address. Password. Usage pattern. IP address. Usage Data. Cookies. IP address.	To perform/execute the agreement. To provide you with the services (the Platform).	Performance of a contract to which the data subject is party. Legitimate interest (e.g. to provide you with Wizer's services).	3rd party platforms, such as for the following purposes: Google Cloud Platform. DigitalOcean, LLC (Phishing Simulation). Twilio Inc. (SendGrid - email service).	Cannot perform/execute the agreement. Cannot provide some or all of the services.
      When we use the Personal Data of our resellers, distributors, agents and/or finders
      First name. Last name. Email address. Company name. Other contact information. Any other data you choose to share with us.	To provide our services. To perform the applicable agreement. To communicate with our resellers, distributors, agents and/or finders. To send you more information about Wizer. To send marketing communications.	Processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering a contract. Legitimate interest (e.g. contract-related communications). Consent (for marketing).	3rd party platforms, such as for the following purposes: HubSpot (CRM and marketing communications) Google Workspace (email service). Adobe Acrobat Sign (digital signing tool).	Cannot provide our services. Cannot perform the agreement. Cannot communicate with you. Cannot send marketing communications.
      When you become our customer
      Name. Last name. Email address. Job title. Company name. Phone number. Other contact information. Any other data you decide to share in the context of the contract.	Performance of the applicable contract. Contract-related communications. Sending updates.	Performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering a contract. Legitimate interest (e.g. sending updates about Wizer).	3rd party platforms, such as for the following purposes: HubSpot (CRM and marketing communications) Google Workspace (email service). Adobe Acrobat Sign (digital signing tool). Stripe (Payment processing). Google Cloud Platform (to run the platform). Microsoft Power BI (reporting and data warehouse). Twilio Inc. (SendGrid - email service).	Cannot perform the contract Cannot provide some or all the services.
      When you become our Vendor
      Full Name. Email address. Job title. Company name. Phone number. Other contact information. Any other data you decide to share in the context of the contract.	Performance of the applicable contract. Contract-related communications.	Performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering a contract. Legitimate interest (e.g. communicate with our vendors).	3rd party platforms, such as for the following purposes: Google Workspace (email service). Adobe Acrobat Sign (digital signing tool). Microsoft Power BI (reporting and data warehouse). Twilio Inc. (SendGrid - email service).	Cannot perform the contract.
      When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)
      Full name. Email address. Company name. Job position. Social media profile. Any other data you decide to provide.	To reply and/or respond to your request or question. To establish a first business connection/discussion. To send you more information about Wizer. To send marketing communications.	Depending on the context, legitimate interest (B2B marketing), pre-contractual discussions or consent.	3rd party platforms, such as for the following purposes: HubSpot (CRM and marketing communications) Google Workspace (email service). Microsoft Power BI (reporting and data warehouse).	Cannot reply or respond to your request. Cannot establish a business connection. Cannot send marketing communications.

   2. Personal Data about you Collected indirectly:

      We may obtain Personal Data about you from the following sources (unless otherwise specified herein, the type of Personal Data we obtain from such sources is similar to that specified in Section ‎1.1 above):

      1. Personal Data from Third-Party Services: We may receive information about you from other sources, including through third-party services through which you may connect to Wizer (such as API integrations) and organizations that supplement information directly provided by you. Information collected through integrations and other connected third-party services may include your name, email address, logging information, etc. This information allows us to provide you with the Services and to enhance our ability to furnish information about our business and products.
      2. Authorized Third Parties: Third parties that have indicated that they have your consent or are otherwise legally permitted or required to disclose your Personal Data to Wizer.
      3. Organizational Referrals: Other individuals at your organization, or individuals who may refer Wizer to you, for the purpose of learning more about our Services.
      4. Publicly Available Sources: Publicly available sources such as data in the public domain.
   3. Information Collected Automatically:

      We automatically receive technical information that may contain Personal Data when you use our Services. We use cookies or similar technologies to analyze trends, administer the Website, and track users’ activity related to the Services. We may also use analytics features provided by third-party service providers, including Google Analytics, Google Signals and similar services, to better understand how users interact with our Services, including across devices, as further described in Section ‎7.1 (Third Party Service Providers). This technical information may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data (collectively “Usage Data”).

      The technology used to automatically collect such information from you may include cookies, log files, web beacons, tags, and embedded scripts. We use this information to analyze how people use the Services, to improve our Services functionality, to save your log-in information for future sessions, and to provide you with advertisements that may interest you. In addition, we and our marketing partners, affiliates, analytics, and service providers may use a variety of other technologies (such as tags) that collect similar information for security and fraud detection purposes, and we may use third parties to perform these Services on our behalf. For further information on cookies and how they are used for the Service, please visit our Cookie Policy at https://www.wizer-training.com/cookies-policy.

      Please note that certain web browsers may transmit “Do Not Track” signals to websites with which the browser communicates. However, due to differences in how web browsers interpret this feature and send those signals, and lack of standardization, we do not change our practices in response to such “Do Not Track” signals.

2. Disclosure of Personal Data.

   Wizer is not in the business of selling your Personal Data for monetary consideration. We view your information as a vital part of our relationship with you and only share it when reasonably necessary to provide our Services to you or enhance our relationship. There are, however, certain circumstances (in addition to the recipients described in Section ‎1.1 above) in which we may share your Personal Data. These circumstances include:

   1. With our business partners with whom we jointly offer products or services.
   2. With vendors and other third-party service providers (“Sub-Processors”) we use for the business purposes of providing the Services. For more information regarding our Sub-Processors, please see our Sub-Processors list at: https://www.wizer-training.com/subprocessors.
   3. To the extent necessary, we may share your Personal Data on a “need-to-know” basis under an obligation of confidentiality with legal counsel(s), data protection advisor(s), and/or accountant(s).
   4. To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order.
   5. In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your Personal Data in connection with the foregoing events, including, in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company.

      If you want to receive the list of the current recipients of your Personal Data, please make your request by contacting us at privacy@wizer-training.com.

3. Information We Process on Behalf of Our Customers.

   Our Services are primarily intended for business customers. Therefore, for much of the Personal Data we process through the Services, we act as a processor or service provider on behalf of our business customers. If you are a User using our Services as a member of an organization, your organization has control (in accordance with the terms of its engagement with Wizer) regarding what Personal Data we collect through the Services and how we use it. If you are such a User and have privacy related questions or concerns about the privacy choices that your organization has made relating to the processing of your information via the Services, you should contact your organization directly. Alternatively, if you wish to make your request directly via Wizer, please provide the name of the organization on whose behalf Wizer processes your Personal Data. We will refer your request to the organization and support them to the extent required by applicable law in responding to your request.

   For the avoidance of doubt, we are not responsible for our business customers’ privacy or data security practices, which may differ from this Privacy Policy.

4. Retention of Data.

   Unless you request that we delete certain information (see Section ‎‎8 below), we will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected. This includes satisfying any legal, regulatory, accounting, or reporting requirements, as well as ongoing prevention of fraud, backup, and business continuity purposes. We have an internal data retention policy to ensure that we do not retain your Personal Data perpetually.

   We take reasonable steps to ensure that your Personal Data is accurate, complete, current, and otherwise reliable for its intended use. We will not process Personal Data in a way that is incompatible with the purposes for which it was collected. If we become aware that you have provided Personal Data in violation of applicable privacy laws, we reserve the right to delete it.

5. Transfer of Data.

   Your Personal Data will be collected, transferred to, stored, and processed by us in the United States or any other country where we or our service providers maintain facilities. Therefore, we may transfer Personal Data from the European Economic Area (EEA), UK and Switzerland (collectively, “Europe”) to other countries that may not have the same level of data protection as applies in your jurisdiction. In these cases, we will take all the reasonably necessary steps to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place unless adequate data protection measures are in place. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer of data.

6. Security of Data.

   We have implemented appropriate technical, organizational, and security measures designed to protect your Personal Data. However, please note that we cannot guarantee that the information will not be compromised due to unauthorized penetration into our servers. The security of information depends in part on the security of the computer, device, or network you use to communicate with us, and the security measures you use to protect your user IDs and passwords. Therefore, please ensure you take appropriate measures to protect this information.

7. Analytic Tools.
   1. Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://www.google.com/analytics/terms/us.html/, and the Google Privacy Policy, available at https://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at https://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
   2. Google Signals. We also use Google Signals, a feature of Google Analytics, that provides aggregated insights based on data from users who are signed into their Google account and have turned on Ads Personalization and enable us to better understand how users interact with our Website. Google Signals is only activated after you have provided your consent through our cookie management tools. You may withdraw consent at any time via our cookie settings or by disabling Ads Personalization in your Google account at https://myaccount.google.com/data-and-privacy.
   3. HubSpot. The website uses a tool called “HubSpot” for marketing automation and analytics.
   4. Meta Pixel. The Website uses a tool called “Meta Pixel” for management, optimization, and measurement of marketing campaigns. Meta Pixel is only activated after you have provided your consent through our cookie management tools.
   5. LinkedIn Insight Tag. The Website uses a tool called “LinkedIn Insight Tag” for management, optimization and measurement of marketing campaigns. LinkedIn Insight Tag is only activated after you have provided your consent through our cookie management tools.
   6. Reddit Pixel. The Website uses a tool called “Reddit Pixel” for management, optimization and measurement of marketing campaigns. Reddit Pixel is only activated after you have provided your consent through our cookie management tools.
   7. We reserve the right to use other analytic tools.
8. Your Data Protection Choices and Rights.

   Under the applicable data protection laws, you may have certain rights associated with your Personal Data. You or your organization (as applicable) may request that Wizer to honor these rights by contacting us as outlined in the “Contact Us” section below.

   Please note that we may ask you to verify your identity before responding to such requests. Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected Personal Data. We will only use the Personal Data that you have provided in a verifiable request to verify your request. We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority. Please note that we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive, or manifestly unfounded.

9. For Individuals Located in the European Economic Area (EEA), United Kingdom (UK) or Switzerland:

   If you are a resident of the European Economic Area (EEA), UK or Switzerland you may have certain rights under applicable data protection laws in relation to your Personal Data. Under certain circumstances, you may have the following rights:

   • The right to access the Personal Data held about you.
   • The right to request that we rectify any Personal Data we hold that is inaccurate or misleading.
   1. The right to request the erasure/deletion of your Personal Data from our records. Please note that there may be circumstances in which we are required to retain your Personal Data, for example for the establishment, exercise, or defense of legal claims.
   2. The right to object to or to request restriction of the processing of your Personal Data.
   3. The right to data portability. This means that you may have the right to receive your Personal Data in a structured, commonly used, and machine-readable format.
   4. The right to not to be subject to a decision based solely on automated processing, including profiling, which produces adverse legal effects.
   5. The right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations. Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
   6. The right to request certain details of the basis on which your Personal Data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality.
   7. The right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place of work or place of alleged infringement) at any time or before the relevant institutions in your place of residence. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.
10. For California Residence Individuals:

    If you are a resident of the State of California, you may have certain rights under applicable data protection laws in relation to your Personal Data:

    1. “Shine the Light” and “Eraser” Laws. You may request a list of all third parties to which we have disclosed certain information during the preceding year for those third parties’ direct marketing purposes. If you are a minor permitted to register as a user of our Services, you may request to remove or obtain the removal of content or information that you posted on our Services.
    2. California Consumer Privacy Act (“CCPA”)/California Privacy Rights Act (“CPRA”).

       The CCPA, as amended by the CPRA, provides California residents and/or their authorized agents with specific rights regarding the collection and processing of their personal information. Under certain circumstances, you as a California resident may have the following rights:

       1. The Right to Know. You may have the right to request that we disclose the following information to you about our collection and use of your Personal Data over the past twelve (12) months. Upon verification of your identity, we may disclose to you:
          • The categories of Personal Data we have collected about you.
          • The categories of sources for the Personal Data we have collected about you.
          • The specific pieces of Personal Data we have collected about you.
          • Our business or commercial purpose for collecting or “selling” your Personal Data as defined by the CCPA.
          • The categories of third parties to whom we have sold or shared your Personal Data, if any, and the categories of Personal Data that we have shared with each third-party recipient.
       2. The Right to Opt-Out of “Sale” or “Sharing” of Personal Data. California residents may have the right to opt-out of the “sale” or “sharing” of their Personal Data as defined by the CCPA by contacting us via the information in the “Contact Us” section below.
       3. The Right to Limit Use of Sensitive Personal Information. California residents may have the right to request that businesses limit the use of any sensitive Personal Data to those uses which are necessary to perform the Services or for other specifically enumerated business purposes under the CCPA, as amended by the CPRA. Please note that we do not use sensitive personal information other than as necessary to perform the Services (if necessary) or as specifically permitted under the CCPA.
       4. The Right to Delete. California residents may have the right to request that we delete any of the Personal Data collected from you and retained by us, subject to certain exceptions. Your request to delete Personal Data that we have collected may be denied if we conclude it is necessary for us to retain such Personal Data under one or more of the exceptions listed in the CCPA.
       5. The Right to Correct. Under the CCPA, as amended by the CPRA, California residents may have the right to request that we correct any inaccurate Personal Data we maintain about them, considering the nature of the Personal Data and the purposes for which we are processing such Personal Data. We will use commercially reasonable efforts to correct such inaccurate Personal Data about you.
       6. The Right to Non-Discrimination. You will not receive any discriminatory treatment by us for the exercise of your privacy rights conferred by the CCPA.
11. Payments.

    We use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your payment-related Personal Data is governed by their Privacy Policy. This payment processor adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

    The payment processors we work with are:

    • Stripe: Their Privacy Policy can be viewed at https://stripe.com/us/privacy.
12. Links to Other Sites.

    Our Services may contain links to other websites that are not owned and/or operated by us (“Third-Party Websites”). We are not responsible for the privacy practices or content of such Third-Party Websites. Please be aware that Third Party Websites can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third-Party Websites.

13. Wizer’s Report Phishing Extension.

    Certain Users of the Services may download the Wizer Report Phishing button extension for Google Workspace. Wizer’s Report Phishing button extension for Google Workspace uses and transfers information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

14. Children's Privacy.

    Our Services are not intended for persons under the age of 18. Thus, we do not intentionally gather Personal Data from visitors who are under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us at privacy@wizer-training.com. If we become aware that we have collected Personal Data from persons under the age of 18, we may take steps to delete it.

15. Changes to This Privacy Policy.

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page. We will let you know via email or a prominent notice on our Website or Platform, prior to the change becoming effective and will update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page. Your continued use of the Services after we amend the Privacy Policy is deemed acceptance of those changes.

16. Contact Us.

    Please direct any inquiries, requests, or complaints regarding our compliance with this Privacy Policy and/or data protection laws, or if you wish to exercise your rights to privacy@wizer-training.com. If you are a User using our Services via your organization’s account, we recommend you reach out to your Administrator User to exercise your rights. You may also email privacy@wizer-training.com and we will (if applicable) reach out to the relevant officer in your organization.
    
    

Last Updated: June 5, 2026

Effective Date: July 5, 2026